Our Policies

Privacy Policy

CPAs, like all providers of personal financial servces, are now required by law to inform their clients of their policies regarding privacy of client information.  CPAs have been and continue to be bound by professional standards of confidentiality that are even more stringent than those required by law.  Therefore, we have always protected your right to privacy.

Types of Nonpublic Personal Information We Collect

We collect nonpublic personal information about you that is provided to us by you or obtained by us with your authorization.

Parties to Whom We Disclose Information

For current and former clients, we do not disclose any nonpublic personal information obtained in the course of our practice except as required or permitted by law.  Permitted disclosures include, for instance, providing information to our employees, and in limited situations, to unrelated third parties who need to know that information t assist us in providing services to you.  In all such situations, we stress the confidential nature of information being shared.

Protecting the Confidentiality and Security of Current and Former Clients' Information

We retain records relating to professional services that we provide, so that we are better able to assist you with your professional needs and, in some cases, to comply with professional guidelines.  IN order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards.

Please call if you have any questions, because your privacy, our professionl ethics, and the ability to provide you with quality financial services are very important to us.

Refund Policy

We stand behind our services and want to make sure our clients are completely satisfied.

In the event that you receive services and decide you are not satisfied, please contact our office at (920) 261-8800 to discuss your dissatisfaction.  Sanft Accounting & Tax, LLC will attempt to respond to your needs in a positive way in order to correct any issues and satisfy you. 

If a resolution cannot be met, you will be asked to submit a statement of your dissatisfaction in writing to our office.  A refund will be issued via check within 30 days of the receipt of your written statement.  Please note, in most cases, the issuance of a refund will result in the disengagement of any current and future services provided to you by Sanft Accounting & Tax, LLC.  Sanft Accounting & Tax, LLC will not be liable to you for any damages that may occur as a result of our ceasing to render services.